Privacy Policy

Privacy Policy

Last Updated: May 30, 2026

Welcome to Vaania. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://vaania.in and use our services.

1. Business Information

Business Name: Vaania
Website: https://vaania.in
Address: Shop No. 205, City Centre, Luby Circular Road, Dhanbad, Jharkhand 826001, India
Email: hello@vaania.in
Phone: +91 9852525522

2. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • City, State, Country and Postal Code
  • Order History

Payment Information

Payments are processed securely through Razorpay. We do not store your credit card, debit card, UPI, net banking credentials, or other sensitive payment information.

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Referring URLs

3. How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Manage user accounts
  • Send order confirmations and delivery updates
  • Facilitate returns, exchanges, and refunds
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional offers and marketing communications

4. Payment Processing

We use Razorpay as our payment gateway provider. Payment information is securely transmitted and processed by Razorpay through encrypted channels. The handling of payment information is governed by Razorpay's policies and security standards.

5. Shipping and Logistics Partners

To fulfill customer orders, we may share relevant shipping information with:

  • Delhivery
  • India Post
  • Blue Dart
  • VRL Transport

Shared information may include:

  • Customer Name
  • Phone Number
  • Shipping Address
  • Order Information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, remember preferences, maintain shopping cart functionality, and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Analytics and Advertising

We use third-party analytics and advertising tools, including:

  • Google Analytics
  • Google Ads
  • Meta Pixel (Facebook & Instagram)

These services help us understand visitor behavior, improve website performance, and provide relevant advertising experiences.

8. WhatsApp, SMS and Email Communications

By providing your contact details, you consent to receive:

  • Order confirmations
  • Shipping notifications
  • Customer support communications
  • Promotional offers and discounts
  • Product updates and announcements

You may opt out of promotional communications at any time.

9. International Customers

As Vaania offers worldwide shipping, personal information may be transferred, processed, and stored outside your country of residence where necessary to provide our services.

10. GDPR Rights

Customers located in the European Economic Area (EEA), United Kingdom, or other applicable jurisdictions may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To exercise these rights, please contact us at hello@vaania.in.

11. Data Retention

We retain information only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

13. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. Your Rights

You may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of information where applicable
  • Withdrawal of marketing consent

16. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

17. Contact Us

Vaania
Shop No. 205, City Centre,
Luby Circular Road,
Dhanbad, Jharkhand 826001, India

Email: hello@vaania.in
Phone: +91 9852525522